Jess
Not once have I been able to view my schedule or anything else on the app. We have reset the password multiple times, cleared the cache, un-installed, reinstalled. It allows me to log in, but only thing I can see is an all white background nothing else. Only reason it is still installed.. when there is a shift change(like come in later or earlier) I sometimes get a notification pop up to let me know to reach out and find start time.
3 people found this review helpful
Andrew Hladek
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I am unable to access my account. After getting a new password, same results occur. I opened the app and entered my ID number and password, then I'm navigated to my browser in which a random page opens with a pop-up asking if I want to leave page to view app. I select "open", nothing happens. I already sent two emails to tech support, no response. Talk about unprofessional! It sucks my job uses this pathetic app! Good riddance! I'm reluctant to even give a star!
68 people found this review helpful
Blue Yonder Group, Inc.
January 23, 2023
We are sorry for the inconvenience. The app does not store credentials and relies on your organization to validate the user. If you are facing an access error please send a screenshot and as much detail you can share on the issue to AppSupport@blueyonder.com. We will analyze the issue and work towards resolving it.
Selina M. Sullivan
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The app is buggy, such as you can completely log out and close out of the app, not check your schedule for days, restart/powerdown your device and turn it back on and the app will give you prompts after attemping to log in like "the page you are trying to access is no longer available." The only thing that seems to remedy these issues is deleting the app completely off the device and redownloading the application. It also doesn't send push notification sometimes when the scheduling changes.
22 people found this review helpful